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Mercedes Castillo

Personal Lines Account Manager

We are thrilled to introduce you to the newest member of our team, Mercedes, who joins us with an extensive background as a personal lines insurance agent. Her exceptional career also spans over a decade in customer service, where she honed her skills in assisting clients and ensuring their satisfaction.

Mercedes is passionate about educating clients on the value of insurance and is committed to finding the right policies tailored to individual needs. Her dedication to providing in-depth knowledge about insurance benefits makes her an invaluable asset to us. Mercedes enjoys supporting her two children and spending quality time with her husband, whether cheering at sporting events or enjoying a night out with friends.

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Customer Reviews
Rated 5 out of 5

I have used Hoaster Gephard for my personal and business insurance since for...

EW
Ed W
Rated 5 out of 5

This historic independent agency will do all the shopping for you with good...

Robert Nunemacher
Robert N
Rated 5 out of 5

Great service. Annual reviews make sure you get the most competitive price....

JG
John G
Rated 5 out of 5

Chris Gebhard has handled all of my home, auto, and business related insurance...

DJ
Don J
Rated 5 out of 5

Great having a local agent that you can actually speak to on the phone or in...

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Andrew D